Defend the money
you already earned.
Most carts never check out, and chargebacks are lost by default. datavessel binds an agent to each event: the abandoned checkout gets chased in minutes, the chargeback gets its evidence package before you've seen the notification. You approve; it executes.
Fired by your store's own webhooks — filtered before any AI cost, approved before anything sends
Chargeback — order #1042 · respond by Aug 1
€129.50 · product_not_received · evidence compiled
Delivered Jul 18 — DHL 0034043416, address matches billing
the single strongest card: carrier-confirmed delivery
Repeat customer — 12 orders, €1.8k lifetime, no prior disputes
history that reads in your favor, stated as data
"Where is my order?" ticket answered with tracking, Jul 16
support thread attached · weak spots flagged honestly
The problem
Two silent leaks, one cause: nobody reacts in time.
Abandoned carts and chargebacks don't show up in your to-do list — they show up in your revenue, weeks later. Both have a store event the moment they happen. That event should wake someone.
Most carts never check out
Roughly seven in ten checkouts are abandoned. Each one is a shopper who chose your product and stopped at the last step — the cheapest revenue you'll ever recover, if the follow-up happens while the cart is still warm.
Chargebacks are lost by default
No response, no evidence — the money goes back, plus the dispute fee. Winning takes a complete, factual package mapped to the dispute reason, submitted before a deadline that doesn't care how busy your week was.
Both are races you're losing
Recovery emails convert when they arrive in minutes, not tomorrow. Dispute deadlines pass while the notification sits unread. Speed is the whole game — and it's exactly what a human queue can't give you.
Checkout recovery
The cart is still warm. Chase it now.
A shopper abandons a checkout and your store fires a webhook. A deterministic filter — email exists, total above your floor — decides in microseconds whether it's worth an agent run. Qualifying carts get chased within minutes, through the Klaviyo flow you already trust.
- A
Analyze
Verify it's genuinely abandoned.
The agent pulls the real checkout from your store, then checks the customer's recent orders — a cart that converted five minutes later is skipped, recorded, and never chased. Bursts batch into one run: a busy sale hour of checkouts costs one AI invocation, not fifty.
- R
Run
Feed the recovery into Klaviyo.
For each qualifying cart it emits a Klaviyo event carrying the cart contents, total, and recovery link — your Klaviyo flow sends the actual email, with your templates and your sender reputation. The agent never invents an address and never claims an email was sent when it wasn't.
- T
Track
One chase per checkout. Ever.
Every checkout token is remembered — a shopper who abandons twice isn't spammed twice. The Slack report shows carts evaluated, recoveries emitted with totals, and conversions detected, so you can see the recovered revenue line move.
Chargeback defense
The evidence package, before you saw the dispute.
A chargeback opens and the store fires disputes/create. The Dispute Evidence Desk wakes with the order id, amount, reason, and — most importantly — the response deadline. It never contacts the customer and never submits anything; it compiles the case you submit.
- A
Analyze
Read everything the dispute touches.
Order facts, payment status, billing-vs-shipping address match. Fulfillment records with carrier and tracking — delivery confirmation is the strongest card in a product-not-received dispute. Customer history: order count, lifetime spend, prior disputes from memory. The Gorgias thread, if support talked to them.
- R
Run
One package in Slack, deadline on top.
Evidence mapped to the dispute reason, the 3–5 strongest points in submission order, and the weak spots flagged honestly — a missing tracking number or an unanswered complaint is something you need to know before you respond, not after you lose. Facts the data doesn't contain are marked NOT IN DATA, never invented.
- T
Track
Every dispute becomes precedent.
The package, its strengths, and its weaknesses are remembered per customer — a repeat disputer surfaces instantly next time. Disputes are rare and expensive, so there's no filter and no batching: every one gets the full treatment, immediately.
Why it's safe
Fast where speed pays.
Gated where money moves.
The reflexes are automated; the judgment isn't. Filters and batching keep the AI cost proportional to the revenue at stake, and nothing reaches a customer or a card network without you.
- Event-driven — webhooks wake agents in minutes, not tomorrow's cron
- Deterministic filters decide what's worth a run before any AI cost
- Bursts batch into one run — a sale spike costs one invocation
- Customer-facing writes pause for your approval, every time
- Recovery email sends through your Klaviyo flow — your templates, your domain
- Dispute deadlines lead every package — nothing delays them
Checkout Recovery: Shopify + Klaviyo. Dispute Evidence Desk: Shopify. Reports land in Slack.
Stop leaking revenue
you already earned.
Connect your store, bind the two triggers, and the next abandoned cart — and the next chargeback — gets a response in minutes. 14-day free trial — no credit card; bring your own AI key.