Delete your account.

When you delete your account, every record tied to your user ID is permanently removed:

• Your profile, business profile, branding and account settings.
• Every connected store and its connectors, and every policy attached to them.
• Every agent you deployed and every run it executed, including transcripts and tool-call logs.
• All schedules and their run history.
• The full ledger — every action, amount and approval record.
• OAuth tokens and credentials for connected sources (Shopify, WooCommerce, Shopware, Google, Slack, HubSpot, Klaviyo and any other connector you'd authorized).
• Your encrypted LLM API keys and developer API keys.
• Memory entries and saved business context.
• Your auth identity, so the account can't be silently re-created on next login.

Backups are rotated out within 30 days, after which no copy of your data exists anywhere in our infrastructure.

We may retain a minimal record of the deletion itself — your user ID and the deletion timestamp — for up to 12 months, so we can respond to compliance audits and demonstrate we honoured your request. The record contains no personal data beyond the user ID hash.

Anonymised aggregate usage metrics (total request counts, error rates) may persist in our analytics. These cannot be linked back to you after deletion.

Deleting your datavessel account revokes our access to every store and service you'd connected. The data inside those services — orders, products, analytics, posts — stays where it is. We never had a copy of it; we only had permission to read or act on it through your authorization.

If you run stores for clients, their stores are unaffected beyond the disconnection. If you'd also like to remove data from a connected third party, do that within their tool directly.